FAQs


Are your products authentic?

Yes, all of the products that we sell come with a guarantee of 100% authenticity. Our stock comes either directly from official retailers, or from verified resell companies. We also inspect all stock on arrival, to confirm that it is authentic. We are a registered UK company, meaning it would be against the law for us to sell replica/fake goods.

How long does delivery take?

For UK orders, delivery takes either 3-7 working days, or for selected items, only 1-3 working days. You can find out how long delivery will take for a specific item by proceeding through the first part of the checkout process.

Do you offer returns?

Yes, we have a 14-day return & exchange policy, meaning customers have 14 days from the day that they receive their order, to request a return/exchange. Requests must be sent via email to info@hypelockeruk.com. To view our full Return Policy, click here.

Can I pay in instalments?

Yes, we are partnered with Klarna and Clearpay, who both allow customers to split the cost of their orders, with no added interest. You can learn more about Klarna and Clearpay and how they work by visiting their respective websites.